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Shipping & HandlingUpdated 10 months ago

Do you offer expedited shipping?

If  you need your order right away, we currently offer same day processing. When you select this option, orders placed by 2PM EST Monday - Friday, will be processed the same business day. Orders placed after 2 PM EST Monday  - Friday, on Saturday, or on Sunday will be processed first thing the next business day.

Can I pick up my order?

Exclusive Beauty Club offers Pick-Up option if you live in the Miami/South Florida are. Please refer to our Local Pickup Option for more details.

How long does shipping take?

All orders are processed within 24 hours of being placed. Orders received on Saturday, Sunday and Holidays will be processed by the next business day. Shipping delivery dates are not guaranteed.

*Shipping Delivery Dates are NOT Guaranteed.

*Delivery to U.S. only. Excludes weekends and holidays. In-stock items only

*Dangerous goods cannot ship via Air

*Orders received on Saturday and Sunday will be processed on Monday

*Orders received after 2:00pm EST are shipped out the next business day

Please refer to our Shipping & Handling Page for more detailed information. Shipping estimates are for the continental U.S. Please add 1-3 additional days for Alaska and Hawaii. 

How do I track my order?

As soon as your order ships, you will receive tracking information via email. Please check your spam or junk folder as it may have ended up there. If you are logged into your account when you placed your order, you will also be able to check your order status within your account.

My package is tracking as delivered, but I didn't receive it.

If you just received an email notifying you that your package has been delivered, but you’re not seeing it at your home, please be patient! A lot of times USPS will scan packages at their facilities before they are actually delivered. We know this is extremely frustrating and confusing, but they do it to save time while the mail carriers are on the road. Please contact us if you don’t receive the package by the end of the following business day. 

Where do you ship?

We currently only offer shipping within the United States.

Please refer to our Shipping & Handling Page for more detailed information

Do you ship internationally?

Exclusive Beauty Club can connect you with Freight Forwarders for international shipments: MyUS.com (East Coast - Florida), GlobalShopaholics.com (East Coast - Delaware), OPAS.com (West Coast - Oregon) and Shopmate (for shipping to Australia).

International Shipping with MyUS.com

With MyUS.com, you will be assigned a U.S.-based address where your package will be processed for shipping straight to your home country.

MyUS.com uses trusted delivery services like FedEx, UPS and DHL to ensure you receive your merchandise in the shortest amount of time.

To get started:

1. Sign up with MyUS.com and get your MyUS address to use at checkout

2. Shop online at US stores, and have your packages sent to your MyUS address.

3. Your shipments will arrive at your door in 2-4 business days

If you are ordering multiple items, be sure to select the "Premium Membership" for greatest savings!

International Shipping with GlobalShopaholics.com

With Globablshopaholics.com, you are assigned a US address in tax-free Delaware! They will process your package for the speediest shipping to your home country.

International Shipping with OPAS.com

Get your West Coast US address in tax-free Oregon! You get an address in both the US and in Japan. OPAS.com offers membership plans staring at $0 per month. Pay only when you ship. OPAS' expert repackaging team will hand-pack your purchased products; each shipment receives individual attention. OPAS.com has teamed up with US Unlocked Card to also offer matching shipping and billing addresses. Register Now!

International Shipping with ShopMate.auspost.com.au

ShopMate is making it easier and more cost effective to ship from the US to Australia. ShopMate benefits include no subscription or monthly fees, competitive pricing, free customs and duty document preparation, and an easy to use customer account management site.

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