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I received a faulty item. What should I do?Updated a year ago

We are very sorry that happened as we aim to provide high quality items to all our customers

To speed up the process, if you could please provide the information below before contacting us, don't worry if you can't though, we can help once you get in touch.

Order Number

Product Name

Lot number usually found on the bottom of the bottle or device

Details as to the issue

Images if applicable

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